Specialist hearing care · 23+ years serving Kenya
Hearing loss, ringing ears and balance problems — solved here
We diagnose the real cause with full hearing tests, tinnitus assessments and vestibular care, then guide you to the right treatment or device — for patients travelling from anywhere in Kenya.
Diagnostic testing, fitting and aftercare under one roof since 2003 — appointments accepted from anywhere in Kenya
I had stopped going to family gatherings because I could not follow anything. Two weeks after my fitting I sat through a whole wedding in Nyali and heard my grandchildren properly.
23+ years
Patients from across Kenya
Audiologist-led
Every test run by a clinician
Nkrumah Road
NSSF Building, 5th Floor, Mombasa
Lifelong aftercare
Servicing, batteries and reviews on site
Services
What we do at the centre
Diagnosis, hearing aids, tinnitus care, balance rehabilitation and hearing protection, all delivered by our own clinical team on Nkrumah Road, for patients travelling in from across the country.
Diagnostic Hearing Assessment
A full audiological work-up: history, otoscopy, pure tone audiometry, speech testing and tympanometry, explained to you the same day.
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Paediatric Hearing Care
Hearing assessment for babies, toddlers and school-age children using play audiometry, visual reinforcement and objective testing when needed.
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Hearing Aid Fitting and Verification
Selection, programming and verified fitting of Starkey hearing aids, with follow-up appointments to settle the prescription over the first months.
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Hearing Aid Repairs, Servicing and Supplies
In-house cleaning, tubing and receiver replacement, re-programming, manufacturer repairs, and Starkey batteries and accessories held in stock.
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Tinnitus Assessment and Management
Measurement of the ringing you hear, investigation of the cause, and a structured management plan combining sound therapy, amplification and counselling.
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Balance and Vestibular Care
Investigation of dizziness and vertigo with caloric testing, followed by individually prescribed vestibular rehabilitation exercises.
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Why us
Why patients keep coming back
Families travel from Mombasa, Kilifi and Kwale, and from Nairobi and upcountry, to be seen here. These are the reasons they give.
Diagnosis before devices
No one is sold a hearing aid before their hearing has been properly measured and explained.
Stock held on site
Devices, batteries and accessories are kept in the centre, so patients travelling far are rarely sent away empty handed.
Care in your language
Results, options and instructions are explained in English or Kiswahili, with family welcome in the room.
We stay with you
Reviews, re-programming, cleaning and repairs continue for the life of the device, not just the first month.
Clinical Authority
Dr Mahin Abdilahi Mohamed
Lead Audiologist & Founder
Over two decades of clinical hearing-care experience
- Audiology
- Hearing aid fitting & rehabilitation
- Paediatric hearing care
Dr Mahin leads the clinical team at Mombasa Hearing Centre, with more than twenty years spent assessing and managing hearing loss across all age groups. He is known for explaining results clearly and for the long-term relationships he builds with the families in his care.
Hearing Aids
Starkey hearing aids fitted here
We are an authorised Starkey partner. Devices are prescribed from your own audiogram, verified at the fitting, and serviced at the centre for the life of the device.
Custom invisible and in-canal
Starkey Signature Series
Custom-built invisible and completely-in-canal hearing aids, including the world's smallest custom rechargeable, handcrafted to the shape of your own ear canal.
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Flagship receiver-in-canal
Starkey Omega AI
Starkey's flagship platform, built on the G3 Gen AI neuro processor, with Auracast streaming, health and balance tracking and a voice-driven assistant in the My Starkey app.
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Receiver-in-canal and custom
Starkey Edge AI
Deep-learning hearing aids trained on millions of real sounds, with on-demand Edge Mode+ for the hardest listening situations and up to fifty-one hours of battery life.
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Custom in-the-ear
Starkey Evolv AI
Handcrafted custom in-ear hearing aids making up to fifty-five million personalised adjustments an hour, with 2-Way Audio, Edge Mode and remote programming.
View detailsDiagnostics
Hearing and balance tests we perform
From the standard audiogram to objective brainstem and balance testing, every assessment is run by an audiologist on calibrated equipment and explained to you the same day.
Pure Tone Audiometry
The reference test for hearing. It maps the quietest sounds you can detect across the speech frequencies and shows whether a loss sits in the outer, middle or inner ear.
Learn morePaediatric Hearing Assessment
Age appropriate testing for babies and children, using play, toys and visual rewards to obtain reliable thresholds long before a child can describe what they hear.
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Tympanometry and Impedance Audiometry
A rapid objective measure of how the eardrum and middle ear move, detecting fluid, negative pressure, perforation and ossicular problems within seconds per ear.
Learn moreBrainstem Evoked Response Audiometry
An objective test of the hearing nerve and brainstem pathway. Small surface electrodes record the brain's automatic response to sound while the patient rests or sleeps quietly.
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Caloric Test
A balance investigation that stimulates each inner ear separately with warm and cool irrigation to reveal which side is underperforming in patients with dizziness or vertigo.
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Vestibular Rehabilitation
A structured, individually prescribed exercise programme that retrains the brain to compensate for inner ear balance problems and restores confident movement.
Learn moreNot sure which test you need?
Most people start with a full diagnostic hearing assessment. It takes under an hour, covers otoscopy, pure tone audiometry, speech testing and tympanometry, and tells us exactly what to do next. Call the centre and our team will guide you.
Hearing Education
Understand your hearing
Plain-language guides written by our clinical team for patients living and working on the coast.
Understanding hearing
Ten early signs of hearing loss most people ignore
Hearing rarely disappears overnight. It slips away quietly, and the first clues usually show up in conversation long before anyone thinks of a hearing test.
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Hearing aid care
Caring for hearing aids in Mombasa heat and humidity
Salt air, humidity and sweat are hard on electronics. A few habits will add years to the life of your hearing aids and keep them sounding the way they did on fitting day.
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Prevention
Noise, work and music: protecting the hearing you still have
Noise-induced hearing loss is permanent and entirely preventable. Here is how much noise is too much, and what protection actually works.
Read articleUnderstanding hearing
How to read your audiogram, line by line
The graph you are handed after a hearing test answers most of your questions once you know what the symbols, the numbers and the shape of the line actually mean.
Read articleUnderstanding hearing
Hearing loss, memory and brain health: what the evidence says
Hearing is a brain activity, not only an ear activity. Understanding that link explains why untreated hearing loss is now discussed alongside memory and mental wellbeing.
Read articleUnderstanding hearing
Ringing in the ears: what actually helps with tinnitus
Tinnitus is common, rarely dangerous, and far more manageable than most people are told. Here is what causes it, what genuinely helps, and what to be sceptical about.
Read articlePrevention
Children's hearing: milestones, warning signs and when to test
Speech and language are built on hearing. Knowing what a child should respond to at each age is the simplest way to catch a problem while it is still easy to solve.
Read articleTestimonials
Patient experiences
Verified reviews from patients who visited Mombasa Hearing Centre, published on our Google Business Profile.
Very impressed — fair pricing, good options of hearing aids, on site in inventory, a knowledgeable and skilled audiologist who was funny as well……. we walked in needing new hearing aids and left with an excellent set and met some great people.
Max Beckett
Google review · 6 reviews · 8 months ago
Pure professionalism at its best with excellent service.
Abdulla Noorani
Google review · Local Guide · 33 reviews · 3 years ago
It is good, doctor is available when contacted and very active services.
Christopher Mosoku
Google review · 1 review · 7 years ago
Authorised partner
Starkey technology, fitted and supported in Mombasa
Starkey supplies the hearing aids we fit, from the invisible custom Signature Series to the flagship Omega AI platform. Being an authorised partner means genuine devices, manufacturer warranty support and access to the full accessory and battery range on site.
- Genuine Starkey devices and warranty handling
- Batteries in sizes 10, 13, 312 and 675 held in stock
- StarLink accessories, chargers and drying kits
- TeleHear remote programming after the fitting
Appointments
Book an appointment with our team
Send your appointment details straight to our team on WhatsApp, or call the centre during opening hours.
Mobile
+254 722 825 006Telephone
+254 723 102 898Address
NSSF Building, North Wing, 5th Floor, Room 531
Nkrumah Road, Mombasa, Kenya
P.O. Box 86771, Mombasa
Opening Hours
Monday – Friday: 8:30 am – 4:30 pm
Saturday: 9:00 am – 12:00 noon
Sunday & Public Holidays: Closed